

The Costa Smart Café Marlow 1.2 is a revolutionary piece of autonomous equipment that provides barista-quality iced and hot coffee in less than 90 seconds, with the ability to craft over 200+ customizable drink/flavor combinations. It’s the first intelligent system in the industry to provide a comprehensive user experience addressing the five senses. The details behind the design include:
Sight: Pininfarina, the world-leading designer of Ferrari and Maserati fame provided the aesthetic design of the body. The system also features a large, fully integrated 27” HD screen. The user experience was developed by the Web designer who created the Harry Potter Web experience.
Sound: eMixPro, sound engineer for U2, Katy Perry and Coldplay, was enlisted to recreate an authentic Costa café sound experience.
Scent: Givaudan and Scentys, the world leaders in flavor and fragrance delivery, joined the team to create an authentic, all-natural olfactory experience.
Touch: Every aspect of the experience is high quality, using the finest materials assembled by production experts from the aerospace and auto racing industries.
Taste: The machine uses fresh, natural ingredients including the same premium beans used in Costa cafés worldwide as well as fresh milk. The coffee core of the machine was developed using components from Thermoplan, the world’s leading manufacturer of bean-to-cup coffee-making equipment. The cutting-edge ice delivery system counts the number of ice cubes to ensure iced beverages are chilled perfectly with each pour.
With ongoing labor shortages, Costa Smart Café offers an efficient system for fulfilling guest orders without relying on a direct workforce and can dispense over 100 drinks before requiring human maintenance, ensuring competitiveness and convenience.
Smart Café is a turnkey solution for operators as it requires only water, waste and power to install. The Smart Café executes every drink perfectly and knows when it’s time to restock. With a compact footprint of three-square feet, Costa Smart Café fits into retail spaces that otherwise could not have a store.
Utilizing patented technology that allows total customization and personalization, the Smart Café enables consumers to build their drinks exactly as they want them. The hot and cold drinks are always crafted using fresh beans, which are ground inside the machine, and fresh milk, which is frothed by the machine. A fully interactive HD touch screen guides the guest throughout their journey and provides a seamless consumer experience.
Category:Retail FittingsYear:2023Designers:Costa X Internal RND Team, Costa Coffee Ltd., High Wycombe, United KingdomManufacturer:Costa Coffee Ltd., London, United Kingdom